Imagine those days when you’ve spent months working hard on your Amazon store, and everything is in excellent shape. Everything is moving along swimmingly: sales, shipping, and feedback. You have a thriving business on Amazon until you suddenly receive an email from the company halting your selling privileges. You can’t believe it, especially considering Amazon sales are your primary source of revenue. You’re starting to feel the onset of panic, and you have no idea how to channel your rising anxiety and agitation.
Planning is essential if you want your account reinstated after a suspension appeal. Whether you’re a first-time seller or a seasoned pro, this comprehensive guide will help you confidently confidently appeal your Amazon account suspension.
What Should You Do To Prevent Suspension?
If you want to avoid having your account suspended, it’s in your best interest to read and follow Amazon’s terms of service. Here are some tips to keep in mind if you plan on selling anything on Amazon this holiday season:
Create The Appropriate Paperwork
As an Amazon seller, you should have all necessary paperwork scanned and uploaded so that they can easily read and verify. The scanned document should not show any traces of fingers or shadows. Verify all of your work is accurate before the hectic season begins. Ensure the name and address on your company license, passport, and bank statements all match.
Offer The Best Shipping Service
You should also pay close attention to the correct shipping to avoid having Amazon deactivate your seller account. Satisfied clients are the focus here. When sending packages, it is customary to set a guaranteed arrival date. A straightforward way is to track your deliveries in the last 30 days as a percentage of all deliveries. An Amazon account suspension is possible if the portion gets above 4% to 5%.
Carefully Select Your Vendors.
To increase your sales, you may have employed a marketing expert. Or you may have a customer service firm helping you with inquiries from your clientele. Many Amazon vendors use these strategies for a good reason. You must ensure those outside parties are doing ethically to avoid being tripped up by them.
Get Rid Of The Troublesome Items.
Refrain from selling anything that consistently gets you banned from selling, warnings, and further scrutiny from Amazon because of customer complaints. If you need more clarification, just remove it from your account. In the fourth quarter, when sales are often at their peak, you can ill afford to have even a problematic item drag down the rest of your account.
Effective Strategies For Suspension Appeal
- In the first paragraph, introduce yourself and your firm before explaining why your account got locked.
- Explain in detail what resulted in your suspension. Describe the steps you took to settle the issue and the circumstances that led to its discovery.
- Please detail the steps your company will take to prevent future occurrences of the same problem.
- Wrap things up by briefly outlining the specific measures you intend to take to rectify the situation.
- Send in Your Amazon Suspension Appeal and Watch for a Reply